Cancellation And Refund Policy

Avalanche courses, private guiding, and full day ski trips: Cancellations or date changes are permitted upto 2 weeks prior to start of trip or course with no fee. Any cancellations within 2 weeks of course start date, or no shows, are non-refundable. BC Ski Guides Ltd reserves the right to change course or trip location for logistics or safety reasons. In the event that your trip or course is entirely cancelled by us, we will provide a full refund or allow you to rebook at a different date. BC Ski Guides Ltd is not responsible for any additional expense incurred due to course or trip changes or cancellations. We recommend you purchase trip cancellation insurance.

Dawn Patrol: Changes, refunds, or cancellations to Dawn Patrol are not permitted. Unused Dawn Patrol passes cannot be carried over into next season.   Dawn Patrol passes are not transferable to another person.

COVID-19: In the case of COVID-19 government restrictions where BC Ski Guides Ltd is unable to operate the course or trip, a trip credit or 80% refund is provided. Credit is 100% of the course or trip amount. Credits must be used within 1 year.  

COVID-19 Guest Illness: If you are unable to attend your course or trip due failure to meet the COVID-19 health declaration, you will receive 100% refund if notice is provided 2 weeks prior to start of trip or course. Any COVID-19 cancellations within 2 weeks of course start date are non-refundable.

Lodge and Japan Trips: For lodge based and international trips, cancellations with full refund are permitted until September 1st. After September 1st, we are unable to provide a refund due to financial commitments made to lodge owners and staff.